Shipping policy

  • Shipping Policy

    Processing Time

    • Orders are typically processed within 1-2 business days
    • Custom or personalized items may require 3-5 business days for processing
    • Orders placed on weekends or holidays will be processed the next business day

    Shipping Methods & Timeframes

    Standard Shipping

    • Domestic (US): 3-7 business days - $4.99 - $9.99
    • Free shipping on orders over $50

    Expedited Shipping

    • 2-Day Express: $12.99 - $24.99
    • Overnight: $45.99

    International Shipping

    • Canada: 7-14 business days - $25.99
    • International: 10-21 business days - $49.99
    • Note: International customers are responsible for any customs duties or taxes

    Shipping Restrictions

    • We currently ship to all 50 US states
    • P.O. Boxes accepted for standard shipping only
    • Some oversized items may have additional shipping charges

    Order Tracking

    • You will receive a tracking number via email once your order ships
    • Track your package using the provided tracking number on our carrier's website

    Damaged or Lost Packages

    • Please contact us within 48 hours of delivery if your package arrives damaged
    • We will work with the shipping carrier to resolve lost package claims
    • Replacement items will be sent at no additional cost for confirmed lost/damaged shipments

    Address Changes

    • Address changes can only be made within 2 hours of placing your order
    • Contact our customer service team immediately for address corrections

    Questions?

    Contact our customer service team at info@getN52.com or 208-691-6394 for any shipping-related questions.

    Last updated: 08/19/2025